What the signer sees when you send a contract

When you send a contract for signature, each recipient gets a link by email. They don't need a Done-Deal account or login to use it. This article walks through what they see, step by step — useful for setting expectations with a client before you send.

The email

Each recipient gets an email titled "Signature requested," with your name and the form name ("[Your name] has prepared a [form name] for your review and signature"). It has one button: Review & sign.

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Opening the link

The link opens a page headed "Done-Deal · Secure Signing." No login screen — the link itself, not a password, is what grants access. At the top, the page shows who's signing:

• Signer name
• Email
• Role (buyer, seller, etc.)

Note: Each recipient gets their own unique link. It only works for that person's signature request, and it stops working once they've signed, once it expires, or if it's no longer valid for another reason.

If you cancel the send, the link stops working. The recipient gets an email saying you cancelled the document, and the link opens a page that says "This document was cancelled" instead of the contract.

Reviewing the contract

Before signing, the recipient can read the actual contract — the same document the agent sent, not a summary. This lets them review every term before adding their signature.

Every contract signing page also shows a Wire Fraud Warning: a reminder that Colorado real estate transactions are a frequent target of wire fraud, and that they should never wire money based only on emailed instructions — always confirm by calling a verified phone number first.

Signing

The recipient draws their signature with a mouse, trackpad, or finger. Below the signature box is a required checkbox:

"I agree to sign this document electronically. I understand this is a legal signature."

They can't submit until they've drawn a signature and checked that box. Clicking Submit signature records it immediately — no separate confirmation screen or redirect. The page updates in place to say:

"Thank you. Your signature is recorded."

If something's wrong with the link

• No token in the link — "Missing signing link. This page must be opened from the link in your email."
• Invalid or reused link — "This link is no longer valid. Please contact your agent for a new one."
• Already signed — "Already signed. Thank you — your signature was already recorded for this contract."
• Expired link (links are valid 14 days) — "This signing link has expired. Please contact your agent for a new one."

FAQ

Do I need a Done-Deal account to sign?

No. Signing links work without creating an account or logging in. The link in your email is your access.

Will I get a text-message code before signing?

Normally no. The link in your email is all you need. If the signing page asks for a text-message code and none arrives, contact the agent who sent you the document.

Can I sign on my phone?

Yes. The signing page works on any device with a browser and a way to draw a signature (finger, mouse, or trackpad).

What happens after everyone signs?

Once every required party has signed, the contract is fully executed. Your agent is notified automatically, and everyone who signed gets an email with a link to the signed contract. The signatures appear on the form's signature lines, and a signature certificate at the end lists who signed and when.